Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win—and retain—customers ...

Starbucks China has announced a price reduction across its non-coffee beverage offerings, aiming to expand its presence in ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer ...

“If [Starbucks] didn’t include employees in the change—asking ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is only one aspect of creating ...

"With this new solution, we're simplifying access to essential information in the flow of work for partners [employees], making their jobs a little easier while they build confidence and expertise," ...

One Starbucks employee in North Carolina said the problem goes back to understaffing. A constant deluge of mobile orders also complicates employees' workflow, the employee said. At a Starbucks ...

in the U.S., range from 5% of base pay for non-managerial employees to 45% for senior vice presidents. The reduced bonuses reflect the challenges Starbucks has faced this year as consumers ...

Starbucks Corp. SBUX locations are reportedly calculating employee pay and hours worked by hand after a ransomware attack on a third-party software provider disrupted how the coffee shop's ...

Starbucks is imposing new limits on what its baristas can wear under their green aprons. Starting May 12, employees will be required to wear a solid black shirt and khaki, black or blue denim bottoms.