Amazon customers have historically enjoyed fairly generous return policies. When one wants to return an item, they can simply ...

Planning on shopping online this holiday season? Learn about the Amazon return policy and how it compares with its competitors.

The online seller put the woman's address on their return labels, leaving her stuck in this mess -- with scores of packages ...

Did you buy something before Prime Day and now wonder what to do when you see a lower price? Here's the advice a shopping ...

Amazon’s famously generous return policy appears to be tightening up as customers report new restocking fees and additional ...

A proposed class-action lawsuit accuses Amazon of violating its refund policy and withholding refunds from customers who returned products on time.

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...

Keep reading to learn more about these unexpected Amazon refunds, what it means for customers, and why the company’s refund policy is under fire.

A proposed class-action lawsuit accuses Amazon of violating its refund policy and withholding refunds from customers who returned products on time.

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later ...