1 Field Office of VA’s National Center for Patient Safety, White River Junction, VT; Veterans Health Administration; The Center for the Evaluative Clinical Sciences, Dartmouth Medical School, Hanover, ...

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Correspondence to: Dr A N Healey Clinical Safety Research, Imperial College London, Department of Surgical Oncology and Technology, 10th Floor QEQM, St Mary’s Hospital, Praed Street, Paddington, ...

Quality Literature Program, The Dartmouth Institute for Health Policy and Clinical Practice; Office of Research and Innovation in Medical Education, Dartmouth Medical School, Hanover, New Hampshire, ...

Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...

5 Director of the Centre for Research in Evidence-based Practice, Faculty of Health Sciences and Medicine, Bond University, Headington, UK Correspondence to Professor Mary Dixon-Woods, Department of ...

Centre for Quality of Care Research (WOK), University Medical Centre Nijmegen, 6500 HB Nijmegen, The Netherlands Dr M E J L Hulscher, Centre for Quality of Care Research (WOK), University Medical ...

Correspondence to: Dr M A Mohammed Department of Public Health and Epidemiology, University of Birmingham, Birmingham B15 2TT, UK; m.a.mohammedbham.ac.uk Continuous improvement in health care and ...

Investigations of accidents in a number of hazardous domains suggest that a cluster of organisational pathologies—the “vulnerable system syndrome” (VSS)—render some systems more liable to adverse ...

4 Central Nursing Office, Mater Adult Hospital, South Brisbane, Australia 5 Mater Adult, Women's and Children's Hospital, South Brisbane Australia 6 Mater Adult Hospital, South Brisbane, Australia ...

Correspondence to Dr Eduardo Salas, Department of Psychology, Rice University, Houston, TX 77005, USA; eduardo.salas{at}rice.edu Front-line medical teams are experiencing unprecedented stressors as a ...