Senior leaders are likely to be a consumer of statistics calculated by their direct reports to help them make informed ...

AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging ...

While serendipity—finding something of value when you aren’t looking for it—might seem like pure luck, it’s actually a repeatable process that can drive breakthrough innovation. By helping your team ...

ChatGPT’s success to date has generated a debate about whether it could harness network effects to dominate the market for ...

If your global mental health programs aren’t gaining traction, factors beyond just stigma may be standing in the way. To create initiatives that resonate across geographic regions, ethnic backgrounds, ...

Too often, boards overestimate their company’s cybersecurity preparedness—and how well they, as directors, are guiding it. Consider the results of a recent survey of 151 executives we ...

She’s a case study in relevance, resilience, and connection. When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it.

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

A conversation with media industry legend Barry Diller about creating successful projects and organizations. To achieve long-term success in tumultuous businesses like media and entertainment ...

It’s not uncommon or unreasonable to worry about being laid off, particularly today. Layoffs in the U.S. recently hit their highest level since 2020, there’s been a 41,311% increase in ...

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been ...

With the 2022 debut of OpenAI’s revolutionary chatbot, ChatGPT, artificial intelligence (AI) tools have exploded in popularity. In February, OpenAI announced it had surpassed 400 million ChatGPT ...