Senior leaders are likely to be a consumer of statistics calculated by their direct reports to help them make informed ...

AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging ...

While serendipity—finding something of value when you aren’t looking for it—might seem like pure luck, it’s actually a repeatable process that can drive breakthrough innovation. By helping your team ...

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She’s a case study in relevance, resilience, and connection. When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it.

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been ...

With the 2022 debut of OpenAI’s revolutionary chatbot, ChatGPT, artificial intelligence (AI) tools have exploded in popularity. In February, OpenAI announced it had surpassed 400 million ChatGPT ...

Impression management is a critical part of every leader’s job. People’s perceptions of leaders directly impact their reputation, credibility, and status, which in turn influence their ...

For years, conventional leadership wisdom has advised us to silence our inner critic—that voice in our heads that says we’re not enough, not ready, not worthy. But if you’ve ever tried this ...

A conversation with space experts Matthew Weinzierl and Brendan Rosseau on the government’s role in fostering competition and innovation. Many industries depend on the government to finance ...

IMD Business School’s Arnaud Chevallier explains how five types of questions can improve your strategic decision-making. Few leaders have been trained to ask great questions. That might explain ...