1 Field Office of VA’s National Center for Patient Safety, White River Junction, VT; Veterans Health Administration; The Center for the Evaluative Clinical Sciences, Dartmouth Medical School, Hanover, ...

4 Central Nursing Office, Mater Adult Hospital, South Brisbane, Australia 5 Mater Adult, Women's and Children's Hospital, South Brisbane Australia 6 Mater Adult Hospital, South Brisbane, Australia ...

Correspondence to Dr Mallika L Mendu, Department of Quality and Safety, Brigham and Women's Hospital, Boston, MA 02115, USA; mmendu{at}partners.org Importance Death ...

Background It is well recognised in healthcare settings that clinical staff have a major influence over change in how services are provided. If a culture of systematic service improvement is to be ...

Department of Emergency Medicine, University of Rochester, Rochester, New York, USA Dr H E Wang, Department of Emergency Medicine, University of Pittsburgh, 230 McKee Place, Suite 400, Pittsburgh, PA ...

1 Children’s Hospital Boston, Boston, MA; Harvard Medical School, Boston, MA; Center for Patient Safety in Neonatal Intensive Care, Burlington, VT, USA 2 Beth Israel Deaconess Medical Center, Boston, ...

The year was 1987, and a bold experiment was under way—the US-based National Demonstration Project in Quality Improvement in Health Care (NDP). This effort brought together 21 companies recognised for ...

Correspondence to: Dr M A Mohammed Department of Public Health and Epidemiology, University of Birmingham, Birmingham B15 2TT, UK; m.a.mohammedbham.ac.uk Continuous improvement in health care and ...

4 Department of Surgery and Internal Medicine, Faculty of Health Sciences, University of Copenhagen, Copenhagen, Denmark 5 Department of Orthopaedics and Internal Medicine, Faculty of Health Sciences, ...

Correspondence to Dr Joshua M Pevnick, Department of Medicine, Division of General Internal Medicine, Cedars-Sinai Health System, 8700 Beverly Blvd, Los Angeles, California 90048, USA; ...

3 General Surgery, VA Greater Los Angeles Healthcare System, Los Angeles, California, USA Correspondence to Dr Greg D Sacks, Surgery, David Geffen School of Medicine, University of California Los ...